Return Policy


You have the right to return your order (with the exception of personalized and custom-made items) up to 30 days after receiving without giving any reason. You will then be credited the full order amount excluding shipping costs. Please note that returning the product to us is at your own expense. We advise you to send this with track and trace. This way you can always prove that you have sent something back. If you do not do this and your return does not reach us, unfortunately we cannot handle the refund.

If you make use of your right of withdrawal, the product will be returned to the distributeur with all accessories supplies and, if reasonably possible, in the original condition and packaging. To exercise this right, please download the return form from www.b2beyecare.nl/return/. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

 

The right of withdrawal does not apply to personalized and custom-made items

 

Most of the products in this webshop are custom made and are personalized and unique. The right of withdrawal therefore generally does not apply to these products and cannot be exchanged or returned. The sale is final after successful payment. Do you still want to invoke the right of withdrawal? Please contact info@b2beyecare.nl within 24 hours after receiving your order.


Privacy Policy

Privacy Policy Aan 't Huis Optiek a.k.a. www.b2beyecare.nl

 

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what data we collect when you use our website, why we collect this data and how we use it to improve your user experience. This way you understand exactly how we work. This privacy policy applies to the services of www.b2beyecare.nl. You should be aware that www.b2beyecare.nl is not responsible for the privacy policy of other sites and sources. By using this website you indicate that you accept the privacy policy. www.b2beyecare.nl respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

 

Our use of collected data

 

Use of our services

 

When you sign up for one of our services, we ask you to provide personal information. This data is used to be able to perform the service. The data is stored on secure servers of www.b2beyecare.nl or those of a third party. We will not combine this information with any other personal information we have.

Communication

When you send e-mail or other messages to us, we may keep those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of www.b2beyecare.nl or those of a third party. We will not combine this information with any other personal information we have.

 

Purposes

 

We do not collect or use information for purposes other than those described in this Privacy Policy unless we have obtained your consent in advance.

 

Third parties

 

The information will not be shared with third parties. In some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data.

All products and companies under the control of this company are not regarded as third parties.

 

Changes

 

This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and/or changes to this site may lead to changes to this privacy statement. It is therefore advisable to regularly consult this privacy statement.

 

Choices for personal data

 

We offer all visitors the opportunity to view, change, or delete all personal information that is currently provided to us.

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:

 

Guarantee

 

All our products come standard with a warranty period that is determined by the supplier of the product. We also adhere to the online webshop regulations that are established by consumer law.

Consumables are not subject to warranty. If the product has arrived and/or is damaged (product = all items under 1 item number).

 

Return Costs: Costs incurred to return items are not reimbursed by www.b2beyecare.nl. Products that are damaged

and this is not demonstrable through no fault of the sender, the article will still be charged in full to the buyer. Return payment is made within 10 days of receiving the item back. Loss and theft with parcels and postal couriers are not seen as the responsibility of www.b2beyecare.nl +31-(0)6-137-17-081 info@b2beyecare.nl